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Arcscale can relieve your asset tracking and support contract management headache! Arcscale will work with your team to assess your current support contract coverage, determine the appropriate level of support for your assets, create a support strategy and maintain the support strategy to meet your needs. As your needs change, we will amend your support contracts as necessary. Best of all, you can sit back, relax and check your coverage at your leisure on our online support contract management system!
Our support contract management service begins with an assessment of your current support contracts to determine potential cost savings by looking at support levels, support termination dates and assets covered by support contracts. After determining the appropriate assets and corresponding support levels to meet your business requirements, Arcscale will manage your support contract renewals to ensure no lapse of coverage and no support charges where they can be avoided. Once your assets are in our system, you will be able to view support coverage online including any requested adds, moves, changes and deletes.
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